Seber Design Group warrants that all of our products are free from defects in material and workmanship. Our warranty does not cover damage caused by abuse, misuse, improper handling, alteration, accident, neglect, disassembly or improper sharpening. If any of our products fails to function as it was designed we will examine its condition upon its return to us, identify why it failed and respond in an appropriate manner. If we determine that there is a defect in the manufacture or materials we will repair, or replace that product with the same model or one of equal value. If the problem is determined not to be caused by defects in manufacture or materials we will inform you of the cost for repair. Upon agreement and payment we will perform the repair. If we are unable to improve the condition of the knife, we will return it to you with the recommendation that it be retired from use.
Please direct all inquiries to our mailing address, fax number, or email. Packages directed to Seber Design Group should be sent UPS or registered mail (for tracking purposes) with a complete name, UPS deliverable street address (no P.O. Boxes please), daytime phone number and description of concern. Outbound warranty shipments from Seber will be returned to the dealer or retail customer as directed. All costs associated with the shipment of the product are the responsibility of the customer.
SEBER DESIGN GROUP INC. 2438 CADES WAY VISTA, CA 92081